Question 1

How does LetterByPost work?

Accepted Answer

You write your letter online, choose a style (Printed, Handwritten, or Scheduled), add optional extras like wax seals or scented paper, and pay securely. We print or hand-write it, package it, and deliver it anywhere in India within 4-5 business days.

Question 2

How much does it cost to send a letter?

Accepted Answer

A Printed letter is ₹599 and a Handwritten letter is ₹999, inclusive of GST. Optional add-ons like a wax seal (₹100) or photo attachments (₹100) cost extra, a scented envelope is ₹50, and scheduling delivery for a future date is ₹100.

Question 3

Is delivery charged extra?

Accepted Answer

No. Postage anywhere in India is included in the letter price, with no distance pricing and no shipping charge added at checkout. The price you see is the price you pay.

Question 4

How long does delivery take?

Accepted Answer

We dispatch within 24 to 48 business hours of payment. Delivery typically takes 3-5 business days anywhere in India via our partner Shiprocket, and you'll receive a tracking number by email.

Question 5

Can I cancel my order?

Accepted Answer

No - due to the personalized and custom nature of our physical products, all orders placed on LetterbyPost are final and cannot be cancelled or refunded once placed.

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