Question 1

Is a letter a good gift?

Accepted Answer

It works best when the point of the gift is the relationship rather than the object - a milestone birthday, an anniversary, an apology, someone far away, or a person who already owns everything. A letter is the one common gift that cannot have been given to anyone else, because it is made entirely of specifics only the sender has, and it is the kind of thing people keep for years in a drawer. It is a poor choice if the person has asked for something specific, or if you barely know them.

Question 2

What does LetterByPost sell?

Accepted Answer

Real physical letters, sent as a personal gift. You write your message online and LetterByPost either prints it or has a person write it out by hand on 100gsm premium cream paper, seals it in an envelope and posts it to any address in India. Optional extras include a hand-pressed wax seal, a pressed flower, scented paper, up to three printed photographs, and delivery scheduled for a future date.

Question 3

How does LetterByPost work?

Accepted Answer

You write your letter online, choose a style (Printed, Handwritten, or Scheduled), add optional extras like wax seals or scented paper, and pay securely. We print or hand-write it, package it, and deliver it anywhere in India in 3-7 business days.

Question 4

How much does it cost to send a letter?

Accepted Answer

A Printed letter is ₹699 and a Handwritten letter is ₹1199, inclusive of GST. Optional add-ons like a wax seal (₹100) or photo attachments (₹100) cost extra, a scented envelope is ₹50, and scheduling delivery for a future date is ₹100.

Question 5

Is delivery charged extra?

Accepted Answer

No. Postage anywhere in India is included in the letter price, with no distance pricing and no shipping charge added at checkout. The price you see is the price you pay.

Question 6

How long does delivery take?

Accepted Answer

We post your letter within 48 hours of payment. Delivery takes 3-7 business days anywhere in India, and your tracking number arrives by email.

Question 7

Can I cancel my order?

Accepted Answer

No - due to the personalized and custom nature of our physical products, all orders placed on LetterbyPost are final and cannot be cancelled or refunded once placed.

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