Terms of Service

This document outlines what constitutes acceptable use of the letterbypost.com website, its associated web services, and server infrastructure. It also covers our policies regarding orders, payments, cancellations, and what you can expect regarding performance and availability.

Access

This website is intended to be accessed via standard web browser software such as the ones present on our Compatible Browsers section, and similar products via direct interaction by a human. Except for publicly accessible RSS feeds provided in XML format, the website and its associated files are not meant to be accessed via any automated means such as by scripts or bots or automated applications.
Be aware that if you utilize an automated means of accessing or downloading this website, in whole or in part, your access to the site may be prevented, terminated, delayed, or slowed either temporarily or permanently, especially if you attempt to download too many large files simultaneously. This is necessary in order to protect the user-experience of the website for those who access it in the manner envisioned by the author.
Please understand that automated access to the site, via scripts, bots, or other similar means can have the effect of seriously degrading the performance of the website or incurring significant additional costs to its operators without sufficient revenue generated to cover those costs. Keep in mind, that even minor infractions against this policy can have a large negative effect when combined with similar actions by other users.
We ask that you respect the above guidelines so that we may continue to offer the website as a smooth, reliable service for our users. Your cooperation is essential.

Orders & Payments

All orders placed on LetterbyPost are processed immediately upon payment. We use Razorpay as our payment gateway and accept UPI, credit/debit cards, and net banking. By placing an order, you agree that the details you provide (recipient name, address, letter content) are correct. Orders cannot be canceled or modified once payment is completed, as printing and dispatch may begin right away. Please double-check all information before confirming your order.

Performance

The operators of the website make a reasonable attempt to maintain the availability and performance of letterbypost.com and its associated services. However, up-time and accessibility cannot be guaranteed. The website may occasionally be inaccessible, in whole or in part, due to planned or emergency maintenance, feature upgrades, bug fixes, server migrations, hardware upgrades and failures, or simply to prevent unauthorized use, hacking, or exploitation of the website, or its resources.

Liability

letterbypost.com, its owners, employees, contractors, and partners shall not be held legally liable or financially responsible for any loss, damage, or injury incurred as a result of the use or existence of letterbypost.com, its associated content, services, or infrastructure. This includes but is not limited to delayed deliveries caused by third-party courier services. If you have any concerns about the website or an order, please contact us.